Contact
Get in touch.
One of us reads every message. We don't use a helpdesk bot and we don't outsource support.
01 — Product
Product support.
Questions about using Brimley, connecting your Etsy shop, COGS setup, or exporting reports.
support@getbrimley.comWithin 1 business day on Lite and Pro. Within 4 hours on Business.
02 — Privacy
Privacy & data requests.
Data access, deletion, export, or any question about how we handle your information. Required contact for GDPR and CCPA requests.
privacy@getbrimley.comWithin 30 days (usually within 3 business days).
03 — Legal
Legal & business.
Legal matters, Terms of Service questions, partnerships, press inquiries, or anything that needs to reach the business owner directly.
legal@getbrimley.comWithin 5 business days.
Before you write.
Most answers are already on the site. Check these first — you'll get the answer faster than we can reply.
- Want to understand what Brimley does and where it's going?Product vision
- Question about pricing or refunds?Pricing & FAQ
- Want to know what data we store about you?Privacy, §3
- Billing or subscription questions?Terms, §5
Registered operator
Individual Entrepreneur Evgenii Averin
Business entity registration in progress. This page will be updated with full legal details upon completion.
Business entity registration in progress. This page will be updated with full legal details upon completion.